Customer Service in the Security Industry :: # Full Course List

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NTP :: # Full Course List :: Customer Service in the Security Industry

Customer Service in the Security Industry #CST_16

Module Length: 3 Credit Hours
Approved for CEUs by: Louisiana, Mississippi, North Carolina, Tennessee

You will encounter a wide array of situations when dealing with customers. Some customers are frantic, emotional or angry. It is your job to maintain a professional attitude at all times.

This module teaches the key skills necessary to deal with difficult situations and provide the highest possible level of customer service to your customers.

The following modules are included in this course:

Communications
Customer Service Skills
Difficult Customers

ATTENTION NORTH CAROLINA LICENSE HOLDERS:

This course is approved for 3.00 hours of continuing education by the North Carolina ASLB. If you will be taking this course for CEUs in North Carolina, you must notify us and provide your license number and company name so we may submit the appropriate documentation. Please email support@securityceu.com or call 502-254-1590.

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Price:	$75.00

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